Shipping policy
Effective Date: August 4, 2026
Welcome to TEIVORA. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
- Orders are processed within 1β2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details (where available).
Delivery Time
Estimated delivery times:
- Standard Shipping: 3β7 Business Days
- Delivery times may vary depending on your location, courier services, weather conditions, customs clearance, or public holidays.
Shipping Charges
- Shipping charges are calculated and displayed at checkout before payment.
- We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, tracking information will be sent to your email (where available), allowing you to monitor your shipment.
Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible orders and selected delivery locations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. TEIVORA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information.
Delayed or Lost Orders
While we work with reliable shipping partners, unexpected delays may occur. If your order has not arrived within the estimated delivery period, please contact us and we will assist you in locating your shipment.
Damaged or Incorrect Deliveries
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Clear photos of the product and packaging
After verification, we will arrange a replacement or refund where applicable.
International Shipping
International shipping may be available for selected countries. Delivery times and shipping costs vary depending on the destination.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
TEIVORA
π§ Email: ayeshasaqib2405@gmail.com